How can I pay Internet time using Q Pay Spot service?
Where are Q Pay Spot point of sales located?
How can I get my Q Pay Spot number?
Can I have Q Pay Spot numbers for more than one ISP?
Should I pay any comission?
Should I say tariff and Internet Service Provider name to the sales person?
Can I pay any amount I desire?
What kind of ISP tariffs can be paid this way?
Može li se desiti da dobijem račun sa pogrešnim username-om?

How can I pay Internet time using Q Pay Spot service?
Payment of internet time using Q Pay Spor service is extremely simple and lasts only 2 seconds!

Simply say your Q Pay Spot number and desired amount to the sales person. You will get bill in 2 seconds with your username, ISP name, tariff and length equivalent to the amount you have paid.

Sample of the bill you will get :

Where are Q Pay Spot point of sales located?
Currently, there is more than 10000 in more than 400 places in Serbia.

You can locate closest point of sale using web site:

http://www.certus.co.yu/findqpayspot/

How can I get my Q Pay Spot number?
Q Pay Spot number is assigned by your ISP. You can change it (as long as is unique in ISP's database) to represent number which is easy to remember for you.

Can I have Q Pay Spot numbers for more than one ISP?
Yes. Each Q Pay Spot number is unique for each provider.

Should I pay any comission?
No. All your money goes into your ISP account. If this is not the case, please report the point of sale to our call center 011/3292-456

Should I say tariff and Internet Service Provider name to the sales person?
No. You should only say your Q Pay Spot number and desired amount. With this number, the tariff and account currently related to that ISP will be topped up. Some ISP's might assigne you several Q Pay Spot numbers related to different tariffs.

Can I pay any amount I desire?
It is up to your ISP. Some ISP's have only fixed amounts, while the others allow so-called "free-amount" model.

What kind of ISP tariffs can be paid this way?
It is up to your ISP, which tariffs will be allowed in this business model. Typically, all tariffs that can be paid in classical manner belongs to this category as well.

Can I get the bill with wrong username?
Yes, this kind of error can happen if the customer enters wrong Q Pay Spot number. If that is the case, please report this to the sales person. He is able to correct this error.